HOW TO BE A GOOD ADVOCATE
According to GCU
Strong communication is at the heart of what advocates do. Some people seem to have an innate knack for communication, but even if you do not, you can learn how to be a better communicator. Professional advocates must be assertive and persistent to get their message across, but not aggressive. Advocates speak firmly, but not harshly. . Above all, have confidence in what you are saying.
Become an active listener.
Great advocates are those who understand that communication is a dynamic, multi-directional flow of information and ideas. If you want people to listen to you, you need to demonstrate that you care about what they have to say. Pay attention to non-verbal cues such as body language, expressions, and gesticulation. Ask open-ended questions that do not imply an expectation of a particular answer.
Be willing to devote time to preparation.
Part of being an effective advocate has little to do with speaking or listening. Be prepared to do plenty of research about the issues at hand. If you become an advocate for the homeless, for instance, you should be intimately familiar with applicable laws and policies, statistics, currently available resources and the needs that have yet to be met. (directly quoted from GCU, edited for clarity)